Observe the infant when fussing and/or crying.
No elicitation needed.
The infant calms when the adult uses typical calming strategies, such as rocking, walking, singing, etc.
Help parents notice the baby’s different responses to various people. This may provide assurance that their baby does know and love them. Ask about what they have found to calm the infant. Reinforce their knowledge about what “works” for their infant.
 North Carolina Department of Public Instruction, 2015
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